Aloha FlexAir 2016-11-02T14:15:57+00:00

Aloha FlexAir

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Transporting your cargo via surface/barge seems cheaper, but waiting down at the dock can take upwards of 2 hours, costing your business valuable time and money. Aloha FlexAir makes drop-off and pick-up fast and easy.

 

All FlexAir movements must have a BOOKING made by emailing our dedicated Aloha FlexAir Email or calling our local team toll free at 888-94-ALOHA (25642).

If a booking in not confirmed at least 24 hours prior to tender cutoffs, your shipment may not make the targeted release date, and will be put on the next available booking day per the schedule below.

 


Benefits of Aloha FlexAir

  • Quick turnaround time for drop-off; no long lines just to load your own freight. All freight is unloaded and positioned for immediate pickup.
  • All cargo is secured and protected from the elements; our professional staff ensures you’ll pick-up your cargo exactly as it was dropped off.
  • Aloha Air Cargo is open 7 days a week for drop-off and pick-up. See routing schedule below.
  • Aloha Air Cargo is open earlier and later than surface shippers, providing your business flexibility to work around your schedule. Click the following link for full operating hours.

Drop-Off & Pick-Up Schedule

Please note that the schedule below are estimated drop-off and pick-up times for the destinations listed and may change without notice.

DROP-OFF DAYS/TIMES PICKUP DAYS/TIMES
From Honolulu (HNL) To Kailua-Kona (KOA), Kahului (OGG), Hilo (ITO), Lihue (LIH)
By Monday 7:00PM From Thursday 6:00AM
By Tuesday 7:00PM From Friday 6:00AM
By Wednesday 7:00PM From Saturday 6:00AM
By Thursday 7:00PM From Monday 6:00AM
By Friday 7:00PM From Tuesday 6:00AM
By Saturday 12:00PM From Wednesday 6:00AM
By Sunday 7:00PM From Wednesday 6:00AM
From Kailua-Kona (KOA), Kahului (OGG), Hilo (ITO), Lihue (LIH) To Honolulu (HNL)
By Monday 7:00PM From Thursday 6:00AM
By Tuesday 7:00PM From Friday 6:00AM
By Wednesday 7:00PM From Saturday 6:00AM
By Thursday 7:00PM From Monday 6:00AM
By Friday 7:00PM From Tuesday 6:00AM
By Saturday 8:00AM From Wednesday 6:00AM
By Sunday 7:00PM From Wednesday 6:00AM
INTRA:From Kailua-Kona (KOA), Kahului (OGG), Hilo (ITO), Lihue (LIH) To Kailua-Kona (KOA), Kahului (OGG), Hilo (ITO), Lihue (LIH)
By Monday 7:00PM From Friday 6:00AM
By Tuesday 7:00PM From Saturday 6:00AM
By Wednesday 7:00PM From Monday 6:00AM
By Thursday 7:00PM From Tuesday 6:00AM
By Friday 7:00PM From Wednesday 6:00AM
By Saturday 8:00AM From Thursday 6:00AM
By Sunday 7:00PM From Thursday 6:00AM

 

Frequently Asked Questions: Q: What is “Aloha FlexAir”?
A: Aloha FlexAir is a new service from Aloha Air Cargo offering a convenient and cost-effective solution for your less-time sensitive cargo shipments. We have shipping dates daily for each destination for this service and shippers are able to pick up your freight at your cargo’s destination in approximately 3 – 5 days from departure date.

Q: Will Aloha FlexAir be a permanent addition to Aloha Air Cargo’s range of services?A: Aloha FlexAir has been officially launched and is now among our convenient suite of services, including Aloha Express (same day) and Aloha Standard (overnight). We encourage any and all feedback on your experiences with Aloha FlexAir, as we are continually refining the service; please email Sales.

Q: When do I use this service, and for what types of cargo?A: Currently, we do require that your freight be cleanly palletized on a skip, as opposed to loose cargo (i.e. individual pieces/boxes). If your general freight is not — perishable, a live animal, time sensitive, and you are flexible on when the freight has to arrive at its destination, then we’ll get it there at a great rate and with great service.

Q: Where does this service ship to?A: Aloha FlexAir service provides shipping to and from Honolulu (HNL), Kailua-Kona (KOA), Hilo (ITO), Kahului (OGG) and Lihue (LIH).

Q: Where do I drop off and pick up my freight if I utilize this service?A: The service is provided at our existing cargo facilities in Honolulu and all our Neighbor Island locations (for cargo facility locations and operating hours, refer to our: Contact Information. All drop off and pick up procedures will remain the same; when tendering your shipment, simply advise the cargo front desk agent that you would like to use the Aloha FlexAir service and they will be happy to assist you.

Q: How much does Aloha FlexAir cost?A: Aloha FlexAir has a per pound charge and is based on the actual or dimensional weight of your cargo, whichever is greater. Essentially we are utilizing the same cost structure as our existing services. There is a $90 minimum. If you are a business and are considering utilizing this service regularly as an alternative to surface shipping, please contact Sales for info on additional discounts and/or special rates you may qualify for.

Q: Are there any taxes or fuel surcharges that I will be charged?A: For Aloha FlexAir shipments, fuel surcharge, terminal service charge and transportation tax will be assessed and added to your total freight charge when paying for your shipment. Any fees and surcharges are subject to change without notice.

Departure days noted above may vary without notice, depending on weather and other factors that may be out of Aloha Air Cargo’s control. Review our terms and conditions here or Inquire at the HNL or KOA cargo facilities for a printed copy.

Q: What are the size limitations for freight tendered using this service?A: No oversized cargo accepted for this service. The cargo must be less than 80″ in height, less than 120″ in length, and be able to fit on a single position in a 737 aircraft. If your freight does not fit on a wooden skid (pallet), our staff will assess upon tendering of your shipment if your cargo requires manual handling (during the loading/unloading process) which exceeds the reasonable abilities of our cargo agents. We reserve the right to refuse acceptance of overweight cargo that cannot be transported safely for this service.