Aloha Air Cargo is closely monitoring the progression of the coronavirus (COVID-19) outbreak. In the spirit of safety, we are taking extra precautions to reduce any exposure of our employees and customers to the spread of this virus. Currently, we remain open for business and are available during regular operating hours.
Our team is using best practices, as recommended by the CDC, and will continually re-evaluate as new information becomes available. This includes increased cleaning and sanitization measures in our customer service and common spaces. When you visit our customer service desk, please practice healthy habits by providing other customers with space and washing or sanitizing your hands.
As always, Aloha Air Cargo is focused on safe and reliable shipping for our customers. More information will be posted here as it becomes available. We will try our best to provide advanced and timely notice of any changes that may come. Our Customer Service team is available to answer questions about your cargo status at 1-888-942-5642.
At this time, we are encouraging customers to fill out our air waybill template prior to coming into the customer service desk to help reduce the interaction with our cargo agents and limit the time spent at the desk. The form can be located at https://www.alohaaircargo.com/prewaybill-template/. Customers can call the Customer Service team at 1-888-942-5642 or email firstname.lastname@example.org for help filling out the air waybill template or to book shipments.
Thank you for your continued support!